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Your Trusted Companion for Healthcare Visits

Your Hospital Journey, Never Alone

We match verified, caring companions to accompany someone you care about during doctor check-ups, scans, and admissions. We hold their hand, stand in queues, manage paperwork, and keep you updated with live location status

100%

Police Vetted

Live

GPS Tracking

Hyderabad

Service Coverage

MitraCare Companion Assisting Elder Patient

MitraCare Hyderabad

Caring & Verified Support

About the Service

Empathetic Hospital Companionship

MitraCare is a hospital companionship and patient-support service designed for people who need reliable assistance during medical visits. Whether it is an elderly parent, an adult patient recovering alone, a busy professional, or someone traveling without family support, our trained companions help make the hospital experience smoother, safer, and less stressful.

Our goal is to ensure that no one has to face a hospital visit alone.

What We Assist With

Hospital Registration
Department Navigation
Waiting Support
Doctor Coordination
Report Handling
Pharmacy Assistance
Safe Discharge Support
Constant Care
Our Mission

We walk alongside patients through every step of their hospital journey—handling registration, paperwork, navigation, medicines, and reports—while offering gentle support, clear communication, and human comfort. Our companions bring trust, patience, and kindness so patients and families can focus on healing, not logistics.

Our Vision

Every hospital visit becomes stress-free, with compassionate companions ensuring comfort, clarity and continuity of care needed to heal with dignity and peace of mind.

Practical Physical Support

How we help all patients at the hospital

Our companions act as your family-like support system, managing all physical hospital hassles:

We Stand in Long Queues

Hospital registration, OPD fee counters, and pharmacy billing lines. Your parents sit comfortably while we handle the wait.

Hospital Navigation

Finding doctor rooms, labs, scan centers, and billing desks inside massive multi-specialty hospitals.

Doctor's Advice Notes

We write down doctor instructions, medication schedules, and follow-up dates so you don't miss key details.

Medicines & Reports

We collect diagnostic reports, medical films, buy pharmacy items, and make sure all prescriptions are correct.

Simple Structured Packages

Select companion care by your need

Choose the exact hospital assistant service. Every option comes with flat-rate transparent pricing.

Most Requested

Doctor Visit Support

1600

Flat Service Fee

Complete companion accompaniment for doctor consultations, regular hospital checkups, and collecting prescriptions. Ideal for regular health check-ups.

What the Companion does:

Companion meets your parent directly at the hospital entrance lobby
Full assistance in standing in billing queues and getting tokens
Sits with your parent, taking care of them during wait times
Records the doctor's exact advice and next visit instructions
Collects prescribed medicines and checks lists before drop-off

No hidden costs • Zero retainers • Cancel anytime

How It Works

Four Simple Steps to Care

Booking companion care is simple and quick. Here is exactly how we assist your family:

01

BOOK

Family books via app or call. Select date, time, service type, language preference.

02

MATCH

We assign a verified, trained companion matched to your elder's specific needs.

03

ACCOMPANY

Companion arrives, escorts elder to hospital, physio, lab, or pharmacy.

04

REPORT

Real-time GPS updates, doctor's notes, prescriptions shared instantly to family.

Mitra Care Founders

Meet the Founders

Nithya Lamada & Y. Sreelekha

Building a future where no family has to choose between responsibilities and caring for their loved ones.

Why We Started Mitra Care

A simple problem we saw in our own families became a mission to help thousands more.

Every family faces the moment a parent needs a hospital visit, but work, distance, and busy schedules make it hard to be there.

We saw our loved ones navigating healthcare alone while we worried from afar—and we knew there had to be a better way.
That belief became Mitra Care.

We provide trusted companions to support your family during hospital visits, diagnostics, and admissions—bringing you peace of mind wherever you are.

"Because care isn't just about treatment. It's about knowing someone trustworthy is by your loved one's side."

That's the promise behind Mitra Care.

Who is a Mitra

WHO IS
A MITRA?

THE MITRACARE COMPANION

Not just a caregiver.
An educated, empathetic professional.

Graduate or Post-Graduate qualified
Aadhaar-verified, police background check
Trained in empathy, elder psychology & first aid
Medical literacy — can communicate with doctors
Tech-enabled — real-time updates via MitraCare app
Language & culture matched to the elder
Rated by families after every visit
Available for scheduled & emergency calls
Every Mitra is someone you'd trust with your own parents.
MitraCare Real-Time Tracking Dashboard App Mockup
Full Family Visibility

Track your parent's hospital visit live

You do not need to call your parent every 10 minutes. Watch companion location checkpoints and doctor milestones live from work or abroad.

  • Live companion location updates dynamically on map.
  • Timeline alerts: 'Reached Clinic', 'Doctor Consult Started', etc.
  • Immediate operations helpline triggers for family support.

Need Help for a Parent or Relative?

Book simple, reliable companion shifts for outpatient appointments, lab tests, room checkouts, or billing support. Pay per appointment.

Join MitraCare as a Companion Partner

Earn a respectful, flexible income while providing physical navigation and paperwork support to elderly citizens. We offer full training.

Real Family Feedback

Comforting stories from families

Read how we brought comfort and operations assistance to children working in other cities or living abroad.

Living in London, I was constantly anxious about my father's regular check-ups at Apollo Jubilee Hills. MitraCare matched us with Sandeep, who handled navigation, collected medicines, and dropped him home safely. We couldn't be happier.

KR

Kiran Rao

Son • Tech Professional (London)

My mother was nervous about getting scan reports at Vijaya Diagnostics. The assistant Priyanka Reddy was incredibly kind, stood with her in waiting rooms, sorted tokens, and updated me at every step. Thank you MitraCare!

AS

Anjali Sharma

Daughter • Consultant (Bangalore)

Common Clarifications

Questions families ask us

Everything you need to know about safety, booking limits, and what our helpers do.

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